Vapi Alternative in India: No-Code Voice + Flat Pricing
Startups that built a voice agent on a developer-first orchestration layer often look for an alternative once they want their ops or sales team editing the call flow directly, need Indian telephony and voices specifically, and want one predictable monthly platform fee instead of stacking several usage-metered infrastructure bills.
- Convo360 lets you choose Exotel, Plivo, Twilio or your own SIP trunk for AI voice calls.
- Sarvam and Smallest.ai give natural Indian-language voices across Hindi, Tamil, Telugu and Marathi.
- Pricing is a flat monthly platform fee — you pay telephony minutes directly with no added markup.
- WhatsApp automation runs in the same Flow Builder as your voice agent.
Who looks for a Vapi alternative
Founders and developers who built an early voice agent on a dev-first orchestration platform usually did it to move fast on a proof of concept, wiring together a telephony provider, an LLM and a TTS/STT stack themselves. The generic reasons to look for an alternative once the product needs to scale beyond the founding engineer: wanting one flat platform fee instead of separately metered bills across telephony, LLM tokens and voice minutes; wanting a visual builder so a sales or ops lead can adjust the script without a code deploy; and needing Indian telephony numbers and Indian-language voices as first-class options rather than something to configure manually per call.
None of this needs to happen overnight. Most teams run the two platforms side by side for a week or two on a subset of contacts, checking that AI reply quality and call quality meet their bar, before pointing all live traffic at the new setup.
What Convo360 is
Convo360 (convo360.ai) is an India-first platform for AI voice calling and WhatsApp / omnichannel chatbots, built by A Plus Solution in Mumbai. It runs on a Bring Your Own Keys (BYOK) model, you connect your own OpenAI, Anthropic Claude or Google Gemini account, your own WhatsApp Business number and your own telephony account, and Convo360 adds zero markup on messages, minutes or AI tokens. A no-code Visual Flow Builder covers chat, voice, CRM, forms and integrations under one login, with plans starting at ₹999/month (ex-GST).
Because everything runs from one login, a founder or ops manager can check chat volume, call outcomes, CRM stage and campaign performance in a single analytics view, instead of stitching reports together from two or three separate tools.
Convo360 is not affiliated with Vapi; all trademarks belong to their owners.
Comparing the models
The table below compares two general pricing and access models for AI phone-calling software, not one brand against another, plenty of tools in this category are strong on call quality. Use it to see which model matches how you plan to run calls day to day.
| Typical tool in this category | Convo360 | |
|---|---|---|
| Telephony choice | Often one bundled carrier or a limited set of numbers | Exotel, Plivo, Twilio or your own SIP trunk, you choose |
| Indian voices | Mostly global TTS voices, Indian languages often thin | Sarvam (India-native) and Smallest.ai alongside ElevenLabs and OpenAI |
| WhatsApp + calls together | Usually calling-only, WhatsApp needs a separate tool | One Flow Builder handles both channels in the same conversation |
| Pricing model | Per-minute platform markup on top of carrier cost | Flat monthly platform fee; you pay the telephony provider directly |
| No-code editing | Often developer-first (API/SDK, code-based prompts) | Visual, drag-and-drop Flow Builder for non-engineers too |
As with any category comparison, the left column describes a general industry pattern, not a specific claim about any named product, check a vendor's own pricing and documentation for their current plan details.
What you get on Convo360
Convo360 bundles the same building blocks, telephony, LLM, voice, behind a single Visual Flow Builder, so the call script, branching logic and voice choice live in one place your whole team can see and edit, not scattered across separate API configs. Choose Exotel, Plivo, Twilio or your own SIP trunk for telephony, and Sarvam, Smallest.ai, ElevenLabs or OpenAI for voice, including voice cloning from 1–2 minutes of audio. WhatsApp automation runs in the same builder, so an AI call and a WhatsApp message can be steps in one flow rather than two disconnected systems.
How to migrate from Vapi
Moving a voice agent off Vapi mainly means re-pointing three things, not starting from zero:
- Export your call contact list (leads, customers, appointment lists) as a CSV and import it into Convo360's contacts.
- Re-point your existing telephony number, Exotel, Plivo, Twilio or a SIP trunk, to Convo360, or connect a new number from one of those providers if you're switching carriers at the same time.
- Recreate your agent's system prompt and call script in the Visual Flow Builder's voice blocks (gather, DTMF menu, transfer, play audio, voicemail), most teams reuse the same prompt wording almost as-is.
- Pick a voice from Sarvam, Smallest.ai, ElevenLabs or OpenAI, and test pronunciation on a few real Indian names and places before going live.
- Run a handful of test calls to yourself or a colleague, then switch your live number over.
Keep your old bot paused rather than switched off entirely until you've watched the new one handle a full day of real traffic without surprises.
What it costs
Convo360 charges one flat monthly platform fee (₹2,999/month ex-GST on Pro, which includes voice calling) rather than metering the orchestration layer itself; you pay your chosen telephony and AI providers directly at their own rates, with zero markup added by Convo360. When comparing against a usage-metered orchestration platform's current pricing page, add up telephony, LLM and voice minutes together to get the real per-call cost, since those often bill separately there.
Paying yearly instead of monthly saves roughly 10% (₹10,789 for Starter, ₹32,389 for Pro, ₹86,389 for Business, per year, ex-GST) if you'd rather budget it once and not think about it again.
Who should not switch
If your team is engineering-led and wants to keep composing your own stack of providers for maximum flexibility, swapping components independently, running custom real-time logic mid-call, a dev-first orchestration layer may still be the better fit. This alternative suits teams ready to trade some low-level flexibility for one visual builder and one predictable bill.
The 14-day free trial, every feature unlocked, no credit card, is built for exactly this kind of side-by-side comparison, so you can judge the fit on your own conversations before deciding either way.
Example conversation
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Frequently asked questions
Is Convo360 a good Vapi alternative for small businesses in India?
Yes. Convo360 pairs Indian telephony (Exotel, Plivo, Twilio or your own SIP) and Indian-language voices with a flat monthly platform fee, which is usually simpler to budget for than a purely usage-metered developer platform.
Can I move my contacts/flows from Vapi?
Contact lists export as CSV and import straight into Convo360's contact groups. Your calling agent's prompt, call flow and voice choice are recreated in the Visual Flow Builder, typically in a single working session.
Will I keep my business phone number for AI calls?
Usually yes — you point your existing Exotel, Plivo or Twilio number (or SIP trunk) at Convo360, or port the number to one of those providers first. Your callers see the same number either way.
How is pricing different?
Convo360 charges a flat monthly platform fee and you pay your telephony provider directly for minutes at their own rate — there's no additional per-minute platform markup layered on top of the carrier cost.
Do you also support WhatsApp chatbots?
Yes. The same Flow Builder that runs your voice agent also runs WhatsApp, Instagram and website chat, so a missed or completed call can trigger a WhatsApp follow-up automatically.
Related reading
Available across India — see WhatsApp & AI calling automation by state and city.