WhatsApp chatbot & AI calling for businesses in Assam
Businesses in Assam use Convo360 to answer WhatsApp enquiries, make and take AI voice calls and run follow-up sequences 24/7 — in Bengali, Hindi, English. Plans start at ₹999/month, you bring your own AI keys, and there is no per-message markup. Try it free for 14 days.
Assam's customer conversations move between Assamese in the Brahmaputra valley, Bengali around Silchar and the Barak valley, and Hindi or English in wholesale trade. On Convo360, chat handles all of these because customers can write in any language, while AI voice calls run in Bengali, Hindi and English. Guwahati acts as the region's hospital, wholesale and transit hub, so businesses field enquiries from people in other states who will travel a long way and want everything confirmed first. Winter is the wildlife and river tourism season, Bihu sets the retail calendar, and tea moves on a schedule of its own. Automating the repeat questions on WhatsApp and phone lets small teams cover a very wide catchment.
Languages your customers in Assam actually use
Chat replies work in any language your customers type. AI voice calls in Assam can run in Bengali, Hindi, English using India-native voices (Sarvam, Smallest.ai) or ElevenLabs and OpenAI voices. Mixing languages mid-conversation (Hinglish and regional mixes) is handled naturally.
Industries in Assam that automate first
Use-case guides for Assam businesses
- AiSensy Alternative in India: No-Markup WhatsApp AI
- Reduce Appointment No-Shows: A Cadence for Clinics, Salons
- B2B Customer Support on WhatsApp for Indian Manufacturers
- Dealer Order Status Bot: Self-Service for B2B Distributors
- WhatsApp Appointment Reminders for Clinics: Cut No-Shows
- Handling Patient Queries on WhatsApp Without Missing Any
Business hubs we serve in Assam
- Fancy Bazar (Guwahati)
- G.S. Road commercial belt (Guwahati)
- Dibrugarh–Tinsukia tea belt
- Silchar town market
- Jorhat tea and trade centre
Cities in Assam
How it works
- Connect your channelsYour own WhatsApp number (Meta embedded signup or Coexistence), Instagram, website widget and a telephony number from Exotel, Plivo, Twilio or SIP.
- Build the agent without codeStart from a Template Store agent for your industry, add your knowledge base and adjust the flow in the visual builder.
- Go live 24/7The same AI brain answers chats and calls, books appointments, sends payment links and hands over to your team when needed.
Good to know about Assam
- Assam is India's best-known tea-growing region, with garden, auction and packing businesses concentrated in the upper districts.
- Kaziranga and the wider wildlife circuit have a defined winter visiting season that shapes hotel and tour bookings.
- Bihu is the state's principal festival cycle and drives clothing, jewellery and household retail.
- Guwahati serves as the medical, wholesale and transport gateway for much of the North East.
- Majuli, on the Brahmaputra, is a well-known river island destination for cultural tourism.
What it costs in Assam
| Plan | Per month (ex-GST) | Best for |
|---|---|---|
| Starter | ₹999 | One WhatsApp bot + website chat for a single business |
| Pro | ₹2,999 | AI voice calls + all integrations, up to 3 workspaces |
| Business | ₹7,999 | Unlimited workspaces, REST API, appointments, unlimited team seats |
Prices are the same everywhere in India. Meta's WhatsApp conversation fees, your AI provider's usage and telephony minutes are paid directly to those providers — Convo360 adds nothing on top. See full pricing.
Launch your Assam AI agent today
Start free in minutes — no code, no credit card. Bring your own AI keys and pay no per-message markup.
Frequently asked questions
Does the AI speak Assamese?
Chat works in any language your customers type, Assamese included. For voice calls Convo360 supports Bengali, Hindi and English in Assam, which covers the Barak valley and most cross-state business conversations. The supported call languages are Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada, Malayalam, Odia, Punjabi and English.
How can a Guwahati hospital or clinic use it?
Set up a WhatsApp and web-chat agent for appointment booking, department timings and directions, backed by a knowledge base built from your own documents. Voice blocks handle inbound calls with a menu and transfer to reception. The AI informs only and hands over to your staff for anything medical.
Can we run this on our existing business number?
Yes. Connect your own WhatsApp number via Meta Cloud API, and Coexistence lets your team keep using the WhatsApp Business app on that same number while the AI answers. For calls, bring your own Exotel, Plivo, Twilio or SIP account. There is a 14-day free trial with all features.
How much does a WhatsApp chatbot cost for a business in Assam?
Convo360 plans are flat: Starter ₹999/month (WhatsApp + web chat), Pro ₹2,999/month (adds AI voice calls) and Business ₹7,999/month (unlimited workspaces, API), excluding 18% GST. You bring your own AI keys and pay Meta's conversation fees directly — no per-message markup. Start with a 14-day free trial.
Can I use my existing WhatsApp number in Assam?
Yes. Connect your own number through Meta's embedded signup, or use WhatsApp Coexistence to keep the WhatsApp Business app and the AI on the same number. Your telephony number for AI calls can come from Exotel, Plivo, Twilio or your own SIP trunk.