WhatsApp chatbot & AI calling for businesses in Ludhiana
Businesses in Ludhiana use Convo360 to answer WhatsApp enquiries, make and take AI voice calls and run follow-up sequences 24/7 — in Punjabi, Hindi, English. Plans start at ₹999/month, you bring your own AI keys, and there is no per-message markup. Try it free for 14 days.
Ludhiana is a manufacturing city that sells to the rest of the country. Hosiery units, bicycle-part makers and machinery workshops around Focal Point and Gill Road deal with distributors in Delhi, Uttar Pradesh and further east, and those conversations happen in Punjabi and Hindi, moving to WhatsApp for samples, rate confirmations and transport details. The knitwear cycle is strongly seasonal, with buying pressure through the months before winter and a quieter stretch afterwards. Locally, dealerships and study-abroad consultancies serve a wide rural catchment that prefers a phone call first. AI voice agents that answer in Punjabi, and chat flows that send catalogues and order updates, keep small family firms responsive across all of that.
Languages your customers in Ludhiana actually use
Chat replies work in any language your customers type. AI voice calls in Ludhiana can run in Punjabi, Hindi, English using India-native voices (Sarvam, Smallest.ai) or ElevenLabs and OpenAI voices. Mixing languages mid-conversation (Hinglish and regional mixes) is handled naturally.
Industries in Ludhiana that automate first
Use-case guides for Ludhiana businesses
- AiSensy Alternative in India: No-Markup WhatsApp AI
- Service and Insurance Renewal Reminders for Dealerships
- B2B Customer Support on WhatsApp for Indian Manufacturers
- Dealer Order Status Bot: Self-Service for B2B Distributors
- Test-Drive Booking Automation for Car and Bike Dealers
- Order Tracking WhatsApp Bot: Deflect 'Where Is My Order?'
Business hubs we serve in Ludhiana
- Focal Point
- Ghumar Mandi
- Gill Road
- Sahnewal
- Industrial Area A
- Chaura Bazaar
Areas nearby
How it works
- Connect your channelsYour own WhatsApp number (Meta embedded signup or Coexistence), Instagram, website widget and a telephony number from Exotel, Plivo, Twilio or SIP.
- Build the agent without codeStart from a Template Store agent for your industry, add your knowledge base and adjust the flow in the visual builder.
- Go live 24/7The same AI brain answers chats and calls, books appointments, sends payment links and hands over to your team when needed.
Good to know about Ludhiana
- Ludhiana is a long-established centre for hosiery and knitwear manufacturing.
- The city is known for bicycle and bicycle-parts production.
- Focal Point is one of the main planned industrial areas in the city.
- Chaura Bazaar and Ghumar Mandi are well-known shopping markets.
- Ludhiana lies on the Grand Trunk Road corridor through Punjab.
What it costs in Ludhiana
| Plan | Per month (ex-GST) | Best for |
|---|---|---|
| Starter | ₹999 | One WhatsApp bot + website chat for a single business |
| Pro | ₹2,999 | AI voice calls + all integrations, up to 3 workspaces |
| Business | ₹7,999 | Unlimited workspaces, REST API, appointments, unlimited team seats |
Prices are the same everywhere in India. Meta's WhatsApp conversation fees, your AI provider's usage and telephony minutes are paid directly to those providers — Convo360 adds nothing on top. See full pricing.
Launch your Ludhiana AI agent today
Start free in minutes — no code, no credit card. Bring your own AI keys and pay no per-message markup.
Frequently asked questions
Can calls and chats run in Punjabi?
Yes. Punjabi is supported for both AI voice calls and chat, together with Hindi and English. Voices come from Sarvam's India-native models plus Smallest.ai, ElevenLabs and OpenAI, and you can clone a voice from one to two minutes of audio so every call sounds like your own team.
How would a Ludhiana manufacturer or exporter use it?
Send catalogues and rate lists over WhatsApp with Send Media and carousel blocks, let buyers ask size, fabric or specification questions answered from your knowledge base, and log each enquiry as a CRM lead. Google Sheets and webhook blocks sync orders into your existing records.
Do we need to change our number to start?
No. Connect your current WhatsApp Business number through Meta Cloud API embedded signup, and Coexistence keeps the WhatsApp Business app working on the same number. Voice uses your own Exotel, Plivo, Twilio or SIP account. The 14-day free trial needs no credit card.
How much does a WhatsApp chatbot cost for a business in Ludhiana?
Convo360 plans are flat: Starter ₹999/month (WhatsApp + web chat), Pro ₹2,999/month (adds AI voice calls) and Business ₹7,999/month (unlimited workspaces, API), excluding 18% GST. You bring your own AI keys and pay Meta's conversation fees directly — no per-message markup. Start with a 14-day free trial.
Can I use my existing WhatsApp number in Ludhiana?
Yes. Connect your own number through Meta's embedded signup, or use WhatsApp Coexistence to keep the WhatsApp Business app and the AI on the same number. Your telephony number for AI calls can come from Exotel, Plivo, Twilio or your own SIP trunk.