Reseller & white-label

Sell Convo360 to your own customers as if it were your product. Set your own prices, keep the margin, and (on white-label) run it under your brand and domain.

Become a partner

Apply as a Reseller or White-label partner during sign-up (or from your account). Once the platform owner approves you, the Reseller Console unlocks.

The application form asks for your company, contact person, phone/WhatsApp, city, what your business does and how many customers you expect to bring (plus optional website, GSTIN, team size and products you already resell). You get a confirmation email straight away; if anything is missing you can complete it any time from Billing → Grow with us or the link in that email. Our team reviews within 1–2 working days and calls you to agree commercials.

Add customers

  • Create a customer directly — set a temporary password and hand it over.
  • Invite a customer — they get an email link, set their own password, and land under your account automatically.

Each customer is your sub-account: set their plan and the price you charge them (at or above the platform floor — you keep the difference). Renewals bill from your wallet.

Manage a customer

  • Renew a customer for another month (charged from your wallet).
  • Reset password — set a new login password for a customer if they're locked out, then share it (they can change it after logging in).
  • Suspend / activate a customer's access.

White-label branding

On the White-label plan, add your logo, name, colours and custom domain — your customers see your brand on the login page and throughout the app. Point a domain at the platform and verify it via DNS.

💡 The platform never bills your customers directly and takes no cut of your retail price — you collect from them, and pay the platform its per-customer floor from your wallet.

Clients paying online (commission & payouts)

Your clients can also pay their subscription directly on their own Billing page — by card, UPI or their wallet — at the monthly price you set for them. The platform keeps its per-client floor and credits the difference to your wallet as commission the moment the payment succeeds; you are notified by email. Use that balance for client renewals, or request a payout from the partner console (minimum ₹500, enter your UPI ID or bank details). The amount is held from your wallet immediately and transferred by the platform owner, who marks it paid with the UTR; if it's declined, it returns to your wallet. Clients see only their own plan at your price — plan changes and yearly billing still go through you. Prefer to collect everything yourself? Switch How your clients pay to Only through me in the partner console: clients then see “billed by {your brand}” with your email and cannot pay the platform directly.

You are told before a customer lapses

Partners receive a copy of every trial and renewal reminder sent to their customers — 7, 3 and 1 day before a plan renews or ends, the day it expires, and when a customer renews — with a note on who pays: in partner-billed mode you renew from your panel; in online mode the customer pays at your price, so a quick call from you saves the account. The same events appear as notifications in your panel.

Frequently asked questions

Will I know when one of my customers is about to expire?
Yes. You get an email (and an in-app notification) for every trial and renewal event on your customers — reminders at 7, 3 and 1 day, expiry, and successful renewals — with who-pays context so you can act before services pause.
Can my clients pay online instead of me renewing them?
Yes. A client can pay their monthly price on their own Billing page by card, UPI or wallet. The platform keeps the per-client floor and credits the rest to your wallet as commission instantly. You can spend it on client fees or request a payout (minimum ₹500).
Can I resell Convo360 under my own brand?
Yes. Apply as a Reseller or White-label partner. White-label lets you add your logo, name, colours and custom domain so customers see your brand throughout.
How do I add customers as a partner?
Create a customer directly (you set a temp password) or invite them by email so they set their own password. Each becomes your sub-account with a plan and price you choose.
How does partner pricing work?
You charge your customers any price at or above the platform floor and keep the difference. Renewals bill from your wallet; the platform never bills your customers directly.
Can I reset a customer's password?
Yes. From your Reseller Console, open a customer and choose Reset password to set a new login password (a strong one is pre-filled). Share it with them — they can change it after logging in. You can only reset your own customers.